"The casino does not look that fancy but I actually really liked it. The game selection was solid and there were plenty of offers."
- International Payment Methods
- Licensed Operator and Games
- Supports Multiple Currencies
- Generous Bonuses & Rewards
- Withdrawal Pending Period
- Withdrawal Fees
- Small Live Casino
There are rewarding casinos and then there is 21LuckyBet Casino and Sportsbook. But what lies under the beautiful wrapping? Keep reading the review and get the facts straight!
Why would you join 21LuckyBet? They are clearly shooting with the big guns as their promotions page is one of the most capacious we have yet seen. It’s been tailored to suit especially players who like to play both casino and sportsbook but has still not compromised anything in terms of quality.
The brand was launched in the summer of 2022 as the latest addition to our long list of new casinos this year. The owner and operator is good old Progress Play Limited with a Maltese MGA and UK Gambling Commission license. Depending on your location, they also have a Curacao licensed version under Muchogaming N.V. They have the experience of running over 40+ gaming brands for over 10 years.
21LuckyBet Bonus and Free Spins
Maybe the most interesting area from the players’ perspective is the 21LuckyBet’s bonus section. They have filled their promotions page with loads of different offers for both new and existing customers. You can enjoy welcome bonuses, reload bonuses, free spins and participate in tournaments, VIP programme and Rewards Club.
At the casino you’ll get your first deposit with a 100% match up to $200 and 150 free spins on Book of Dead. You can claim this offer even with the minium deposit of $10 and receive $20 on your account plus those free rounds in the legendary slot from Play’n GO studios. To get the best out of this deal, deposit $400 and start playing with $800. The wagering requirement for the bonus and winnings from the free spins is average 50x for both.
- Second deposit: 100% bonus up to $200 and 50 FS to Book of Dead.
- Third deposit: 100% bonus up to $200 and 50 free spins to Book of Dead.
On top of the welcome bonus you can enjoy several weekly and seasonal special offers. Have a good time with cashback weekends, take part in the Saturday Spinner or pop by on Rewarding Wednesdays for extra gifts. Sports bettors will also receive their fair share of the goodies with free bets, Formula 1 cashback and Wager Wars.
The first look we had while starting our 21LuckyBet review resulted in some asthonishment. How can a brand be at the same time a bit too much and bit too less at the same time? While adding this brand to our online casino list, our eyes were caught by the stuffed front page full of everything but still lacking for example a clear and simple menu.
For those who appreciate clear lines and aligning colors, this might be a sore sight for your eyes. Let’s start with the colors. The logo is made using green, red and gold mixing the aforementioned colors all over the logo. But then the site itself has a black bacgkround, cheap-looking font in white and red buttons plus highlighting colors. On top of that banners and other graphic elements are made with using purple, yellow and blue! So it really is a fireworks for the eyes and brain.
Games downloaded just alright but when you are used to have everything running in a blink of an eye, it was a bit frustrating to see those rolling loading icons. Once a game was open there were no problems probably due to the gaming provider’s own and faster servers. Another thing that you need to preapare for is that the withdrawal times can be up to 4 days from the time you request a payment. Quite asthonising these days.
We must give credit to 21LuckyBet’s extensive Rewards programme and offerings. There are weekly promotions, welcome bonuses for your first deposits and even free bets for sports fans. The Rewards Store is something that not every casino can match. Players can collect points everytime they play by completing missions, leveling-up and earning badges. With the points you can shop for free spins, bonuses, cash prizes and cashback for example.
Even though the 21LuckyBet mobile casino might not be the best looking piece you’ll find, at least it is fully functioning! Some buttons seemed to be slightly small or misplaced for an adult’s average-sized fingers and the overall looks was a bit messy. The best news though is that you don’t have to go to App Store or Play Store to download an application is you won’t be needing one. The HTML5 platform is fully mobile compatible naturally.
Playing at 21LuckyBet Casino
The big picture here is that we are talking about a very versatile online gaming brand. This site is offering their customers from all over the world the top products of internet gambling entertainment. 21 Lucky Bet is a tad of everything and not just anything. Especially well this site will work for so called omni-gamblers who like to enjoy various gambling products across verticals.
Firstly, the the lobby has been divided into 2 different sections. One for casino and the other one for sportsbook. The casino lobby offers players latest slots, live casino products jackpot games an even scratchcards. On the sporting side of things one is able to place bets on both in-play and pre-game odds in hundreds, even thousands of events and markets daily.
Slots and Jackpot Games
Some limitations usually arise from the the twin-track approach to casino and sportsbook operator. This time we can tell that the casino product has not suffered a lot from this dilemma. Over 60 gaming providers and over 3,000 slots is still quite a reputable combination for this sort of site.
Top slot providers NetEnt, Microgaming, Red Tiger and Pragmatic Play are present. Although we cannot let it slide that some big names are missing in the background. The jackpot game selection is rather underwhelming with only a handful of slots and not including any serious progressive jackpot games.
It seems that 21LuckyBet has put some emphasis on their live casino product. Players are able to play dozens of games, different variants of those games and participate in exciting game shows. Overall, there are hundreds of tables you can jump in to suit your needs, strategy or wallet. A handful of diverse live casino game providers like Vivo Gaming, Lucky Streak, TVBet and Evolution Gaming are constantly developing and updating their offerings to keep things interesting also on the live casino front.
What is the best customer service? The one that requires the least effort from both the customer and the service agent! 21LuckyBet has put together a magnificent FAQ page. You can comb through different areas of the casino and your account or there is a smart search tool for typing your questions or topic. Obviously this solution saves time from both the support staff and players.
There is a proper customer service working in the background though. Customers can get in touch with the support team either by chatting via live chat or by sending them an email. Use the email form to choose your topic and write your message. Or just use your personal email and send your message directly to email@example.com and you’ll be replied as soon as possible.
Deposits and Withdrawals
The selection of payment methods might not be the broadest we’ve witnessed but there are still multiple localized options for global audiences. Several Canadian Casinos just like 21 Lucky Bet have trusted a majority of their payment processment through Interac. Visa, Mastercard and Maestro card deposits and withdrawals are also available along with Much Better and ecoPayz e-wallets.
For extended security and anonymity players have the chance to use Zonda Pay for crypto currencies and Paysafecard for secure deposits. The minimum deposit is $10 and all deposits are instant. During the times of instant withdrawals, it was a bit sad to see that all outgoing payments will take 1 day for processing nad up to 3 business days to be transferred. The maximum withdrawal limit of $20,000 monthly was a pleasant surprise though.
- Blueprint Gaming
- Big Time Gaming
- Evolution Gaming
- Iron Dog
- Play’n GO
- Pragmatic Play
- Deposit methods
- Withdrawal methods
- Payout limits
- $20,000 Monthly
- Payout times
- Visa/Mastercard: 1-3 days
- Bitcoin: Instant
- EcoPayz: Instant
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