Joy Casino

Today we are reviewing an industry titan: Joy Casino. This casino has been in business since 2014 and we are here to find out its secret to success. Could it be the 200% bonus? Or massive game selection?

Joy Casino was launched in 2014 by Pomadorro N.V. It has one sister brand, Casino X that is even older than this casino. And we are not using the term old in a negative light. When it comes to online casinos, experience is never a bad thing!

Joy Casino Bonus and Free Spins

Let’s star by exploring the Joy Casino bonus. After you have opened an account, there are multiple different offers to choose from. You can enjoy bonus money, free spins or free bets - and the terms of the bonuses are very fair. Just for the first deposit you can choose between $2,000 or a 200% bonus!

So, there are three different bonus options for the first deposit and you can pick the one that suits you the best by making the correct minimum deposit:

• 1st option: 200% bonus up to $50 (min. dep. $20, wagering 25x)
• 2nd option: 150% bonus ip to $300 (min. dep. $50, wagering 25x)
• 3rd option: 100% bonus up to $2000 (min. dep. $500, wagering 30x)

The second deposit offer comes with a 100% bonus up to $300. In this offer the minimum deposit is $40 and the wagering requirements are 25x. In the last three bonuses the terms stay the same ($50 minimum deposit and 20x wagering). For the third deposit, you can claim a 50% bonus up to $400. The fourth offer is a 50% bonus up to $500 and the last rewards you with a 25% bonus up to $750.

And like we mentioned before, there are also free spins up for grabs. When you make a first deposit, 200 free spins are unlocked to The Dog House by Pragmatic Play. The spins are given in batches of 20 during 10 consecutive days and need to be wagered 20 times.

And last but not least, you can opt to claim the sports betting bonus! Just make a $20 deposit and Joy Casino will give you a $10 free bet.

Joy Casino Review

Joy Casino has been in business for almost 9 years so they definitely have loads of experience. Not all gambling sites have what it takes to survive when there are constantly new casinos being launched - but Joy Casino absolutely has. Their long reign also means that visually the casino looks a bit different than what players are used to. It is slightly outdated but not too much. And there are plenty of other features to make up for it.

The casino has an industrial vibe going on. When you enter the site, you will immediately notice the cogwheels, rusty brown background and parchment colored banners. The steam punk style design always works at online casinos - and it’s safe to say that Joy Casino has been among the first ones to utilize it.

We are slightly confused by the menus. When you are on the front page, the main menu only has certain sub-pages but once you click on the promotional banner and are redirected to another site, you see all the items in the menu (e.g. promotions). So if players are not clever enough, they might miss some of the awesome campaign and tournaments this casino has to offer.

Joy Casino operates under a Curacao Gambling License (which we verified). There is also a lot of merit to the fact that this is by far not a new casino - and bad casinos do not tend to stay in business for long.

Mobile

Players can of course play at Joy Casino via their mobile device as well. The site is fully compatible with all iOS and Android devices. There is no special app, you can just play via your device browser.

Like we mentioned before, the casino does have a slightly outdated look and that translates to the mobile casino as well. Don’t get us wrong - the gambling experience is still good but it is by far not the best mobile casino we’ve seen.

Playing at Joy Casino

Joy Casino has a pretty standard game selection. There is a great mix of industry giants such as NetEnt, Microgaming, Play’n GO and Pragmatic Play but also smaller (but equally and even more interesting) providers such as PG Soft, Wazdan and Elk Studios. Overall the amount of games rises to 3,000+.

In addition to slots, players will find table games, scratch cards, jackpot slots, megaways games, live tables and plenty of other games. The selection is very well rounded and definitely has this ”something for everyone” kind of attitude which we really like.

But as our readers know, we are notoriously picky - especially when it comes to game lobbies. Joy Casino indeed has some categories for various games but they could definitely do a more thorough job. E.g. there is no option to filter games based on provider and the game icons only have the logo of the game but not information about the name or provider.

It is also worth pointing out that Joy Casino does have sports betting as well. Even though we are a casino site, we always appreciate when gambling sites offer loads of different options to players.The sports book actually looks really good (better than the casino in fact) and will definitely be suitable to all bettors.

Slots and Jackpot Games

Joy Casino has a great turnover in their ”New” category. Some brands hold on to slots that have been published ages ago but here you will find games fresh from the oven. So if you are looking for latest releases try out NetEnt’s Super Stars, Play’n GO’s Count Jokula, Endorphina’s Lumber Jack or Kalamba’s Football Blast (just in time for the Qatar World Cup).

And speaking of new games - have you already checked out the newest progressive jackpot game Starlite Fruits Mega Moolah? It is yet another addition to the Mega Moolah family that already includes the likes of Gold Factory Jackpots Mega Moolah and Lucky Bells Mega Moolah. And that’s just the start. You will also find other intriguing jackpot games such as Queen of Alexandria Wowpot and Sisters of Oz Wowpot.

We also really like the jackpot game lobby. At the beginning they have a board where you will see what kind of jackpots Red Tiger Gaming slots have. One of the most important pieces of information is definitely the Daily Must Jackpot that hands out one big prize every single day!

Live Casino

The live casino is actually really good! It is packed with exciting live tables from Evolution Gaming, Pragmatic Play Live and countless of other live providers. The only critique we have is that all the games are added to this one page with no filtering options. So you literally have to scroll down a never ending list or know exactly what you want to play and use the search tool.

Luckily we did some digging for you! If you are into roulette, we recommend checking out Mega Roulette. All blackjack lovers on the other definitely need to try out Lightning Blackjack. And if show games are your favorites, search for Dream Catcher and Mega Ball.

Customer Service

It is literally said in the name that this casino wants to make your gambling experience a joyful one. But if they fail to deliver or you run into any issues, you can always contact their customer service. This happens either via live chat or email. It was a little disappointing to find out that Joy Casino does not have a special customer service page but we were still able to find all the information you need.

• Live chat: Yes
• Email: en_support@joycasino.com.
• Phone Support: No

The live chat opens from the right side of the website. Just click on the orange ”Live Help” button and you are good to go. Another option is to send a message to en_support@joycasino.com. For some reason Joy Casino does not have an FAQ page either which really takes up points for transparency.

Deposits and Withdrawals

Joy Casino is equipped with multiple different payment methods to ensure smooth transactions between the casino and the player. They accept both fiat currencies and crypto currencies (including bitcoin, ethereum, litecoin, ripple and cardano).

You can make deposits and withdrawals with e-wallets such as Neteller, Skrill and Ecopayz, credit cards and even prepaid cards such as PaySafeCard.

We must let our readers know that there are some fees you should be aware of. First of all, if you have more than two active withdrawal requests, Joy Casino can apply a 10% fee. Some payment systems such as Visa, Mastercard and some crypto wallets will take a 5% commission when you make a withdrawal.

The maximum withdrawal is $100,000 per month - and that is much higher than what most casinos have.